The City of Aspen, CO, Taps Madison AI to Reduce Administrative Workload and Improve City Services

February 6, 2026 — The City of Aspen, Colorado, is bringing artificial intelligence into its municipal operations, partnering with Madison AI to help staff work more efficiently, consolidate information spread across multiple systems, and free up time for the work that matters most, serving the community.

Aspen staff sought an AI platform to help address the unique challenges of municipal work, including fast-moving projects, shifting priorities, and large volumes of information spread across multiple systems of record.

Madison AI is working with Aspen to deploy two AI assistants, including a community development assistant that will gather internal, GIS, and permitting data in a single space. This will streamline the Planning Department’s everyday tasks

About the City of Aspen

The City of Aspen provides municipal services to one of Colorado's most iconic mountain communities. From public safety to planning and community development, the City is committed to enhancing quality of life for residents and visitors alike.

About Madison AI

Madison AI is the AI engine for local government. Using enterprise data and systems of record, Madison AI’s suite of purpose-built artificial intelligence assistants is designed to support the primary internal functions of local government. These include assistants for the Office of the City Manager, Community Development, Procurement, and related operational areas. Madison AI accelerates administrative tasks, such as preparing staff reports, generating zoning verification letters, and drafting requests for proposals, using the agency’s own enterprise data to ensure accuracy and reliability. Co-founded by Washoe County and trusted by nearly 50 local governments, Madison AI supports public-sector staff by reducing administrative workload and enabling teams to direct more time to serving their communities.