Newark, California Kicks Off Madison AI Pilot to Accelerate Internal Workflows

The City of Newark, California , has tapped Madison AI to pilot a Citywide artificial intelligence (AI) assistant designed to streamline local government operations and provide support to employees.

Since the initial phase of this pilot focuses on generating, structuring and refining staff reports, Madison AI promises the safety of Newark’s records and securely connects with the City’s proprietary data, syncing with existing codes, handbooks, and operational guidelines. Functioning as a tailored digital aide for the City, the system helps staff rapidly retrieve documents, digest lengthy materials and assemble essential documentation, freeing up hours previously spent on manual research. This freed-up time gives staff the opportunity to further serve their community.

About the City of Newark, California

Located in Alameda County, the City of Newark is an independent enclave situated near the edge of the San Francisco Bay and the tech hub of Silicon Valley. Home to roughly 46,000 residents, the city prides itself on its diverse population, robust parks system, and family-friendly environment, maintaining a distinct small-town identity within a major metropolitan region. Learn more about the City of Newark, California .

About Madison AI

Madison AI is the AI engine for local government. Using enterprise data and systems of record, Madison AI’s suite of purpose-built artificial intelligence assistants is designed to support the primary internal functions of local government. These include assistants for the Office of the City Manager, Community Development, Procurement, and related operational areas. Madison AI accelerates administrative tasks, such as preparing staff reports, generating zoning verification letters, and drafting requests for proposals, using the agency’s own enterprise data to ensure accuracy and reliability. Co-founded by Washoe County and trusted by nearly 50 local governments, Madison AI supports public-sector staff by reducing administrative workload and enabling teams to direct more time to serving their communities.