Madison AI Privacy Policy

Thank you for using Madison AI, an AI-driven application built on Microsoft Azure. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information. By using Madison AI, you agree to the collection and use of your information in accordance with this Privacy Policy and the Microsoft Products and Services Data Protection Addendum.

1. Overview

Madison AI (“the Application”) is powered by Microsoft Azure, and as such, it operates under the Microsoft Products and Services Data Protection Addendum. This Privacy Policy explains additional details about how Madison AI (“we”, “us”, or “our”) handles your data when you use our Application.

2. Information We Collect

When you use the Application, we may collect the following types of information:

  1. Email: We may collect user email addresses for authentication processes.
  2. Openid: We may collect openid information from Microsoft for authentication and user sign in.
  3. Microsoft Profile: We may collect profile information from Microsoft for authentication.
  4. Usage Data: Information about how you interact with the Application, including but not limited to, your IP address, browser type, operating system, pages visited, time and date of your visit, and other diagnostic data.
  5. Usage User-Provided Content: Any information, text, images, or other content that you upload while using the Application.
  6. Usage Chat History: Prompts you use to generate content and your sentiment about the quality of the response.

3. How We Use Your Information

We use the information we collect for the following purposes:

  1. To Provide and Improve the Application: We use your information to operate, maintain, and improve the Application’s functionality, features, and user experience.
  2. To Analyze Usage: We use Usage Data to analyze trends and monitor usage patterns to improve the Application and to understand how users engage with it.
  3. To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal requests.

4. Disclosure of Your Information

We may share your information only in the following circumstances:

  1. With Microsoft: Since our Application is built on Microsoft Azure, your data may be stored and processed by Microsoft in accordance with the Microsoft Privacy Policy. This includes the use of Azure AI services and any data processing that occurs as a result.

  2. With Third-Party Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, customer service, and email delivery.

  3. For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  4. To Protect Rights and Safety: We may share information to protect the rights, property, or safety of Madison AI, our users, or others.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information. Madison AI is governed by Microsoft’s Products and Services Data Protection Addendum.

6. Data Retention

We retain your usage information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it within ninety (90) days of that determination.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  1. Access and Update: You may access and update your personal information by logging into your account or contacting us directly.
  2. Delete: You may request the deletion of your chat history by contacting us. We will comply with your request as required by applicable law.

8. Third-Party Links and Services

The Application may contain links to third-party websites or services that are not owned or controlled by Madison AI. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites or services you visit.

9. Children’s Privacy

The Application is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Application after the posting of any changes constitutes your acceptance of those changes.

11. Questions or Additional Information:

If you have questions regarding this Policy or wish to obtain additional information, please send an e-mail to hello@madisonai.com.

Last updated: August 29, 2024

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